I think a lot of it was frog and hot plate situation. If they had done all this stuff all at once people would have dumped them immediately, but they did it slowly always seeming reasonable and considered at each step.

And a lot of people still adopt their product because for better or worse, it is the best known and relatively easy to use.

I don’t use Plex. I have never used Plex. But based on the one time I tried, this doesn’t surprise me even a little bit.

Years ago I installed it on my NAS, it was a one click download package. I installed it and hit the button to set it up. And then it prompted me to make a cloud account.

Why do I need a cloud account? I am logging into my local server and I am not sharing anything with anybody nor am I subscribing to any cloud services. I have no need of a cloud account. But, the way they built the thing, you need a cloud account to log into your local system.

I did not create a cloud account. I uninstalled it. I concluded that a company that claims to care about user privacy, but requires cloud integration in an area that absolutely does not require cloud anything, does not actually give a shit about privacy. I Googled and found that the requirement for a cloud account was, at the time, a fairly new thing. Lots of people didn’t like it. I concluded that this company was beginning to enshittify, although this was years ago and none of us had heard that word yet. But either way, it was obvious that the company was moving in a not customer-friendly direction and I did not want to be along for the ride.

My choice has been proven right several times over the years since. And yes, every time they remove a feature, or make some other customer unfriendly decision, I retell this story.

The moral here is that a company either cares about its customers or it doesn’t, and it’s usually pretty easy to tell which one fairly quickly. When one bad decision is made, and not corrected, others will follow.

Synology is the latest example of that. For anyone not paying attention, they have recently announced that their 2025 series units will only work with Synology branded hard drives, which are of course more expensive than standard Seagate or Western Digital drives (which work just fine). But if you look, the bread crumbs are there and form a trail. Over the last few years they have removed features, for example the device is no longer can decode h.265 surveillance video, and the units will no longer display SMART data for ‘unsupported’ drives. I say no longer because they used to, but an update changed that so they no longer do.

Bottom line though is don’t do business with companies that don’t respect you.

The problem is conceptual.

There are two types of tracker devices.

AirTags, and similar devices in the Google ecosystem, are short-range Bluetooth beacons. They don’t actually have GPS receivers of their own. They rely on the swarm of other Apple / Android phones in the world that have their Bluetooth radios active. One of those phones picks up the beacon, and sends a report up to Apple / Google with its current location and the beacon signal strength. That is how you can find your stuff, because some random person’s phone called in a sighting. Because these things are very simple, just a very low power Bluetooth transmitter and nothing else, they can run for a year on a coin cell battery.

The other is an actual GPS tracker. This device has a GPS receiver to determine its own location, and a cellular radio to transmit that location elsewhere, often just by sending a text message with its ID and location to some server. This however is physically larger because you need a battery, GPS antenna, cellular antenna, and a cell phone style radio chip. That all uses a lot more power. Most of the ones designed to last for months have a power brick holding 4-8 D-cell batteries, or a large lithium pack. Obviously that is not some tiny thing you lose in a pocket. Those are usually magnetically attached to the bottom of cars. Or, in the case of fleet telemetry, it will be hardwired into the vehicle. But this sort of thing necessarily requires a subscription fee because it has a cellular radio. That cellular thing needs an account with a carrier.

Yes it can.

The fob has no idea what it has access to, in most systems it just has a serial number. When you tap it on the reader, the reader scans its serial number. The system has a list of which key numbers are allowed to open which doors at which times, if your key matches it opens the door. These almost always have some kind of log of which key opened which door when. Whether the building management knows how to access that is anyone’s guess.

If he loves in a building with fobs there’s probably cameras also.

So if he’s worried about after the fact investigation into his movements, he should live somewhere else.